We accept card, PayPal and Klarna at checkout. You do not need an account to order, you can check out as a guest. If you are having trouble,…
Occasionally, we receive reports that an order's checkout process has not been completed successfully and that the payment has failed for some…
Most account settings can be managed by logging in to your account on naviorganics.uk. If you cannot find what you need, please email us and…
Our Desert Cistanche (Cistanche Deserticola) is a wild-harvested dual extract powder, available in our main shop catalogue. Cistanche has a strong…
Our Gemstones rewards programme is our playful way of saying thank you. You collect gems as you shop, leave reviews, follow us on social media…
Both our tonic herb extract powders and grass juice powders are highly hygroscopic due to the nature of single-ingredient dehydrated powders.…
We list every product we currently have on our website. If a product is sold out, the product page shows it as out of stock with a "notify me"…
Although it is rare, sometimes parcels arrive damaged, with an item missing, or with the wrong product. Please get in touch and we will put it…
Because our products are wild-harvested, small-batch and unstandardised, natural variation in taste, colour, smell and texture is part of how…
Subscriptions let you receive your favourite Na'vi products on a regular schedule, with a small recurring discount applied automatically. You…
Allergen information for each product is printed on the label and on the product page. If you have a serious allergy, please always check the…
To check your VIP tier, first login to your account. Then, find the VIP section in the panel. You will see your tier. If you haven't reached…
We offer a 10% welcome discount when you sign up to our newsletter, plus regular promotional codes throughout the year. Gift vouchers are also…
Once your order is dispatched, we send you a confirmation email with your tracking link and reference. Most UK orders are dispatched the same…
This article gathers quick answers about other tonic herbs, foods and superfoods we offer that do not have their own dedicated article yet. For…
