We accept card, PayPal and Klarna at checkout. You do not need an account to order, you can check out as a guest. If you are having trouble,…
We list every product we currently have on our website. If a product is sold out, the product page shows it as out of stock with a "notify me"…
Although it is rare, sometimes parcels arrive damaged, with an item missing, or with the wrong product. Please get in touch and we will put it…
To check your VIP tier, first login to your account. Then, find the VIP section in the panel. You will see your tier. If you haven't reached…
Allergen information for each product is printed on the label and on the product page. If you have a serious allergy, please always check the…
We offer a 10% welcome discount when you sign up to our newsletter, plus regular promotional codes throughout the year. Gift vouchers are also…
Because our products are wild-harvested, small-batch and unstandardised, natural variation in taste, colour, smell and texture is part of how…
Subscriptions let you receive your favourite Na'vi products on a regular schedule, with a small recurring discount applied automatically. You…
Occasionally, we receive reports that an order's checkout process has not been completed successfully and that the payment has failed for some…
Most account settings can be managed by logging in to your account on naviorganics.uk. If you cannot find what you need, please email us and…
