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How to log in

As a customer, how do I log in to my account?   Account log in instructions If you open the panel and see a 'Join now' button and a…

Account, login, password and unsubscribing

Most account settings can be managed by logging in to your account on naviorganics.uk. If you cannot find what you need, please email us and…

When will this product be back in stock?

We list every product we currently have on our website. If a product is sold out, the product page shows it as out of stock with a "notify me"…

Mushrooms: Reishi, Lion’s Mane, Chaga, Turkey Tail, Cordyceps and Tonic Gold M

Our mushroom range covers the major tonic and culinary mushrooms in dual-extract or full-spectrum form, plus our signature blend Tonic Gold M.…

Miso: living unpasteurised, Japanese white, and chickpea

We carry three misos: Japanese Organic White Miso, Organic Japanese Style Living (unpasteurised) Miso, and Chickpea Miso. The "living" version…

How do I apply a previously redeemed reward?

When you redeem a reward, your gemstones are immediately exchanged for the reward. But, you do not need to use the reward immediately. If you…

Gemstones with Subscripton Orders

To use your gemstones for a subscription order, it is important to ensure you redeem the correct option, "Subscribe & Save Coupon" After redeeming…

How do I earn birthday gemstones?

As a customer how do I earn points on my birthday?   You will need to log into your account, then click on the 'Rewards' link in the menu. Once…

Gemstones rewards: how to earn and spend them

Our Gemstones rewards programme is our playful way of saying thank you. You collect gems as you shop, leave reviews, follow us on social media…

Managing your subscription

Subscriptions let you receive your favourite Na'vi products on a regular schedule, with a small recurring discount applied automatically. You…

Cacao Testing for Lead and Cadmium

Our producer tests all raw materials for heavy metals before they are imported into the EU, where the cacao is processed, and our IxCacao Drops…

Silica Sachets

We include silica sachets in some of our dehydrated products to prevent clumping. These are manufactured and approved for use in foods. Over…

Elixir Supreme Ingredients

Our elixir supreme blend has been formulated with great care and attention to detail. All the mushroom and herb extract powders are 10:1 ratio…

Wholesale, trade and stockist enquiries

Thank you for considering Na'vi Organics for your shop, clinic or business. We work with retailers, practitioners and selected partners on terms…

Should I take individual extracts or choose a blend?

Taking one of our blends is normally an easier and more economical way of taking multiple extracts instead of purchasing several individual extracts. The…