I am sorry, we are unable to add or amend gemstones from other accounts or retrospective orders placed using a different contact email or phone…
If you need to cancel an order or change the delivery address, please contact us as quickly as possible. Orders placed before 11am Monday to…
Most account settings can be managed by logging in to your account on naviorganics.uk. If you cannot find what you need, please email us and…
As a customer how do I earn points on my birthday? You will need to log into your account, then click on the 'Rewards' link in the menu. Once…
Through the gemstones panel, which you can access here: https://www.naviorganics.uk/pages/gemstones-rewards-program/#smile-home You can share…
You can see how many gemstones you have accumulated by logging into your account, then clicking on the 'MY ACCOUNT' link from the main menu.
As a customer, how can I spend my gemstones? To redeem your gemstones, you must register an account with us and be logged into your account. Below…
As a customer, how can I earn points? You can earn gemstones within the 'ways to earn' section of your rewards panel. The social medi
Subscriptions let you receive your favourite Na'vi products on a regular schedule, with a small recurring discount applied automatically. You…
When you redeem your gemstones, you exchange them for a discount code to be used at checkout. Once a code has been redeemed from a Gemstones…
We accept card, PayPal and Klarna at checkout. You do not need an account to order, you can check out as a guest. If you are having trouble,…
To use your gemstones for a subscription order, it is important to ensure you redeem the correct option, "Subscribe & Save Coupon" After redeeming…
Our Gemstones rewards programme is our playful way of saying thank you. You collect gems as you shop, leave reviews, follow us on social media…
When you redeem a reward, your gemstones are immediately exchanged for the reward. But, you do not need to use the reward immediately. If you…
We want you to be happy with your order. If you change your mind, please read on for how returns, refunds and exchanges work at Na'vi Organics. Our…
