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Allergens, intolerances and dietary information

Allergen information for each product is printed on the label and on the product page. If you have a serious allergy, please always check the…

Why does my product taste, smell or look different from before?

Because our products are wild-harvested, small-batch and unstandardised, natural variation in taste, colour, smell and texture is part of how…

When will this product be back in stock?

We list every product we currently have on our website. If a product is sold out, the product page shows it as out of stock with a "notify me"…

Other foods, herbs and tonics: He Shou Wu, Pine Pollen, Fulvic, Bee Bread, Cacao, Ghee, Nettle Root, Algae and more

This article gathers quick answers about other tonic herbs, foods and superfoods we offer that do not have their own dedicated article yet. For…

Certificates of Analysis: testing, purity and contaminants

We test our tonic herbs and mushrooms for contaminants. Our full Certificate of Analysis (CoA) library is publicly accessible, and we are happy…

Gemstones rewards: how to earn and spend them

Our Gemstones rewards programme is our playful way of saying thank you. You collect gems as you shop, leave reviews, follow us on social media…

Are Na'vi Organics products suitable for vegans?

95% of our products are suitable for vegans. The ones that are not are listed below: Ghee Honey ​​​​​​​Bee Bread Mountain…

Elixir Supreme Ingredients

Our elixir supreme blend has been formulated with great care and attention to detail. All the mushroom and herb extract powders are 10:1 ratio…

Cistanche: extract type, batch variation and Phytosanitary Certificates

Our Desert Cistanche (Cistanche Deserticola) is a wild-harvested dual extract powder, available in our main shop catalogue. Cistanche has a strong…

Mushrooms: Reishi, Lion’s Mane, Chaga, Turkey Tail, Cordyceps and Tonic Gold M

Our mushroom range covers the major tonic and culinary mushrooms in dual-extract or full-spectrum form, plus our signature blend Tonic Gold M.…

Discount codes, gift vouchers and the 10% welcome offer

We offer a 10% welcome discount when you sign up to our newsletter, plus regular promotional codes throughout the year. Gift vouchers are also…

The difference between Elixir Supreme and Tonic Gold M

The Elixir Supreme's main ingredient is pine pollen, which is crucial for hormonal health and balance. It also includes barley and kamut grass…

Wholesale, trade and stockist enquiries

Thank you for considering Na'vi Organics for your shop, clinic or business. We work with retailers, practitioners and selected partners on terms…

How do I earn birthday gemstones?

As a customer how do I earn points on my birthday?   You will need to log into your account, then click on the 'Rewards' link in the menu. Once…

My order arrived damaged, with items missing, or with the wrong product

Although it is rare, sometimes parcels arrive damaged, with an item missing, or with the wrong product. Please get in touch and we will put it…