When you redeem your gemstones, you exchange them for a discount code to be used at checkout. Once a code has been redeemed from a Gemstones…
When you redeem a reward, your gemstones are immediately exchanged for the reward. But, you do not need to use the reward immediately. If you…
As a customer, how can I spend my gemstones? To redeem your gemstones, you must register an account with us and be logged into your account. Below…
We offer a 10% welcome discount when you sign up to our newsletter, plus regular promotional codes throughout the year. Gift vouchers are also…
To use your gemstones for a subscription order, it is important to ensure you redeem the correct option, "Subscribe & Save Coupon" After redeeming…
You can see how many gemstones you have accumulated by logging into your account, then clicking on the 'MY ACCOUNT' link from the main menu.
Our Gemstones rewards programme is our playful way of saying thank you. You collect gems as you shop, leave reviews, follow us on social media…
Subscriptions let you receive your favourite Na'vi products on a regular schedule, with a small recurring discount applied automatically. You…
Most account settings can be managed by logging in to your account on naviorganics.uk. If you cannot find what you need, please email us and…
If you need to cancel an order or change the delivery address, please contact us as quickly as possible. Orders placed before 11am Monday to…
We want you to be happy with your order. If you change your mind, please read on for how returns, refunds and exchanges work at Na'vi Organics. Our…
Although it is rare, sometimes parcels arrive damaged, with an item missing, or with the wrong product. Please get in touch and we will put it…
Tongkat Ali is one of our most loved botanicals and yes, we are still selling it. Because of restrictions on our shop platform, it cannot appear…
Both our tonic herb extract powders and grass juice powders are highly hygroscopic due to the nature of single-ingredient dehydrated powders.…
I am sorry, we are unable to add or amend gemstones from other accounts or retrospective orders placed using a different contact email or phone…
