We offer a 10% welcome discount when you sign up to our newsletter, plus regular promotional codes throughout the year. Gift vouchers are also…
If you need to cancel an order or change the delivery address, please contact us as quickly as possible. Orders placed before 11am Monday to…
Occasionally, we receive reports that an order's checkout process has not been completed successfully and that the payment has failed for some…
Subscriptions let you receive your favourite Na'vi products on a regular schedule, with a small recurring discount applied automatically. You…
We accept card, PayPal and Klarna at checkout. You do not need an account to order, you can check out as a guest. If you are having trouble,…
Both our tonic herb extract powders and grass juice powders are highly hygroscopic due to the nature of single-ingredient dehydrated powders.…
If you are ordering from outside the UK, your parcel may attract import VAT, customs duties or clearance fees in your country. This page explains…
Our Desert Cistanche (Cistanche Deserticola) is a wild-harvested dual extract powder, available in our main shop catalogue. Cistanche has a strong…
Because our products are wild-harvested, small-batch and unstandardised, natural variation in taste, colour, smell and texture is part of how…
As a customer why isn't my coupon working? Stacking rewards Currently, you can only use one discount coupon at checkout. Using multiple…
Allergen information for each product is printed on the label and on the product page. If you have a serious allergy, please always check the…
This article gathers quick answers about other tonic herbs, foods and superfoods we offer that do not have their own dedicated article yet. For…
Our mushroom range covers the major tonic and culinary mushrooms in dual-extract or full-spectrum form, plus our signature blend Tonic Gold M.…
We test our tonic herbs and mushrooms for contaminants. Our full Certificate of Analysis (CoA) library is publicly accessible, and we are happy…
When you redeem your gemstones, you exchange them for a discount code to be used at checkout. Once a code has been redeemed from a Gemstones…
