As a customer why isn't my coupon working? Stacking rewards Currently, you can only use one discount coupon at checkout. Using multiple…
We offer a 10% welcome discount when you sign up to our newsletter, plus regular promotional codes throughout the year. Gift vouchers are also…
We accept card, PayPal and Klarna at checkout. You do not need an account to order, you can check out as a guest. If you are having trouble,…
If you need to cancel an order or change the delivery address, please contact us as quickly as possible. Orders placed before 11am Monday to…
Our Gemstones rewards programme is our playful way of saying thank you. You collect gems as you shop, leave reviews, follow us on social media…
Most account settings can be managed by logging in to your account on naviorganics.uk. If you cannot find what you need, please email us and…
Although it is rare, sometimes parcels arrive damaged, with an item missing, or with the wrong product. Please get in touch and we will put it…
Both our tonic herb extract powders and grass juice powders are highly hygroscopic due to the nature of single-ingredient dehydrated powders.…
We are not able to make claims about specific health conditions. What we can share is that Nano Soma works at the cellular level by supporting…
To prepare a tincture using ingredients that met Na'vi Organics sourcing policies would involve using an organic, well-sourced, expensive alcohol,…
If you are ordering from outside the UK, your parcel may attract import VAT, customs duties or clearance fees in your country. This page explains…
Because our products are wild-harvested, small-batch and unstandardised, natural variation in taste, colour, smell and texture is part of how…
Once your order is dispatched, we send you a confirmation email with your tracking link and reference. Most UK orders are dispatched the same…
We offer several delivery options for orders within the United Kingdom, including the Channel Islands and the Isle of Man. The exact options…
Yes, we ship internationally to most countries. International orders travel by tracked courier and you can see the available shipping options…
