To use your gemstones for a subscription order, it is important to ensure you redeem the correct option, "Subscribe & Save Coupon" After redeeming…
Subscriptions let you receive your favourite Na'vi products on a regular schedule, with a small recurring discount applied automatically. You…
We offer a 10% welcome discount when you sign up to our newsletter, plus regular promotional codes throughout the year. Gift vouchers are also…
When you redeem a reward, your gemstones are immediately exchanged for the reward. But, you do not need to use the reward immediately. If you…
Most account settings can be managed by logging in to your account on naviorganics.uk. If you cannot find what you need, please email us and…
Our Gemstones rewards programme is our playful way of saying thank you. You collect gems as you shop, leave reviews, follow us on social media…
If you need to cancel an order or change the delivery address, please contact us as quickly as possible. Orders placed before 11am Monday to…
We accept card, PayPal and Klarna at checkout. You do not need an account to order, you can check out as a guest. If you are having trouble,…
Occasionally, we receive reports that an order's checkout process has not been completed successfully and that the payment has failed for some…
Thank you for considering Na'vi Organics for your shop, clinic or business. We work with retailers, practitioners and selected partners on terms…
If you are ordering from outside the UK, your parcel may attract import VAT, customs duties or clearance fees in your country. This page explains…
We offer several delivery options for orders within the United Kingdom, including the Channel Islands and the Isle of Man. The exact options…
Yes, we ship internationally to most countries. International orders travel by tracked courier and you can see the available shipping options…
We want you to be happy with your order. If you change your mind, please read on for how returns, refunds and exchanges work at Na'vi Organics. Our…
We list every product we currently have on our website. If a product is sold out, the product page shows it as out of stock with a "notify me"…
