Occasionally, we receive reports that an order's checkout process has not been completed successfully and that the payment has failed for some…
If you need to cancel an order or change the delivery address, please contact us as quickly as possible. Orders placed before 11am Monday to…
To use your gemstones for a subscription order, it is important to ensure you redeem the correct option, "Subscribe & Save Coupon" After redeeming…
Thank you for considering Na'vi Organics for your shop, clinic or business. We work with retailers, practitioners and selected partners on terms…
We accept card, PayPal and Klarna at checkout. You do not need an account to order, you can check out as a guest. If you are having trouble,…
Although it is rare, sometimes parcels arrive damaged, with an item missing, or with the wrong product. Please get in touch and we will put it…
We offer several delivery options for orders within the United Kingdom, including the Channel Islands and the Isle of Man. The exact options…
Yes, we ship internationally to most countries. International orders travel by tracked courier and you can see the available shipping options…
Tongkat Ali is one of our most loved botanicals and yes, we are still selling it. Because of restrictions on our shop platform, it cannot appear…
Once your order is dispatched, we send you a confirmation email with your tracking link and reference. Most UK orders are dispatched the same…
Turkey Tail is one of our most studied medicinal mushrooms and yes, we are still selling it. Because of restrictions on our shop platform, it…
I am sorry, we are unable to add or amend gemstones from other accounts or retrospective orders placed using a different contact email or phone…
Most account settings can be managed by logging in to your account on naviorganics.uk. If you cannot find what you need, please email us and…
Subscriptions let you receive your favourite Na'vi products on a regular schedule, with a small recurring discount applied automatically. You…
We list every product we currently have on our website. If a product is sold out, the product page shows it as out of stock with a "notify me"…
