Most account settings can be managed by logging in to your account on naviorganics.uk. If you cannot find what you need, please email us and…
When you redeem your gemstones, you exchange them for a discount code to be used at checkout. Once a code has been redeemed from a Gemstones…
If you need to cancel an order or change the delivery address, please contact us as quickly as possible. Orders placed before 11am Monday to…
I am sorry, we are unable to add or amend gemstones from other accounts or retrospective orders placed using a different contact email or phone…
When you redeem a reward, your gemstones are immediately exchanged for the reward. But, you do not need to use the reward immediately. If you…
Subscriptions let you receive your favourite Na'vi products on a regular schedule, with a small recurring discount applied automatically. You…
You can see how many gemstones you have accumulated by logging into your account, then clicking on the 'MY ACCOUNT' link from the main menu.
We have a SDS / MSDS for our pearl powder, which can be downloaded on this link:
Both our tonic herb extract powders and grass juice powders are highly hygroscopic due to the nature of single-ingredient dehydrated powders.…
Because our products are wild-harvested, small-batch and unstandardised, natural variation in taste, colour, smell and texture is part of how…
We include silica sachets in some of our dehydrated products to prevent clumping. These are manufactured and approved for use in foods. Over…
We want you to be happy with your order. If you change your mind, please read on for how returns, refunds and exchanges work at Na'vi Organics. Our…
As our miso is unpasteurised, the culture is still alive, just dormant while refrigerated. Once the temperature of the miso increases (which…
We list every product we currently have on our website. If a product is sold out, the product page shows it as out of stock with a "notify me"…
To use your gemstones for a subscription order, it is important to ensure you redeem the correct option, "Subscribe & Save Coupon" After redeeming…
