Our Gemstones rewards programme is our playful way of saying thank you. You collect gems as you shop, leave reviews, follow us on social media…
You can see how many gemstones you have accumulated by logging into your account, then clicking on the 'MY ACCOUNT' link from the main menu.
To use your gemstones for a subscription order, it is important to ensure you redeem the correct option, "Subscribe & Save Coupon" After redeeming…
As a customer, how can I spend my gemstones? To redeem your gemstones, you must register an account with us and be logged into your account. Below…
To check your VIP tier, first login to your account. Then, find the VIP section in the panel. You will see your tier. If you haven't reached…
As a customer, how can I earn points? You can earn gemstones within the 'ways to earn' section of your rewards panel. The social medi
When you redeem your gemstones, you exchange them for a discount code to be used at checkout. Once a code has been redeemed from a Gemstones…
I am sorry, we are unable to add or amend gemstones from other accounts or retrospective orders placed using a different contact email or phone…
When you redeem a reward, your gemstones are immediately exchanged for the reward. But, you do not need to use the reward immediately. If you…
As a customer how do I earn points on my birthday? You will need to log into your account, then click on the 'Rewards' link in the menu. Once…
Our Shungite is sourced directly from a mine in Karelia, Russia, the only place in the world where Shungite is found. We work directly with the…
Our Levigated Pearl Powder is a nano-sized micropowder made from freshwater pearls. It is mechanically ground (not chemically processed) and…
Both our tonic herb extract powders and grass juice powders are highly hygroscopic due to the nature of single-ingredient dehydrated powders.…
We test our tonic herbs and mushrooms for contaminants. Our full Certificate of Analysis (CoA) library is publicly accessible, and we are happy…
Allergen information for each product is printed on the label and on the product page. If you have a serious allergy, please always check the…
