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When will this product be back in stock?

We list every product we currently have on our website. If a product is sold out, the product page shows it as out of stock with a "notify me"…

Other foods, herbs and tonics: He Shou Wu, Pine Pollen, Fulvic, Bee Bread, Cacao, Ghee, Nettle Root, Algae and more

This article gathers quick answers about other tonic herbs, foods and superfoods we offer that do not have their own dedicated article yet. For…

Wholesale, trade and stockist enquiries

Thank you for considering Na'vi Organics for your shop, clinic or business. We work with retailers, practitioners and selected partners on terms…

How can I buy Tongkat Ali?

Tongkat Ali is one of our most loved botanicals and yes, we are still selling it. Because of restrictions on our shop platform, it cannot appear…

Cistanche: extract type, batch variation and Phytosanitary Certificates

Our Desert Cistanche (Cistanche Deserticola) is a wild-harvested dual extract powder, available in our main shop catalogue. Cistanche has a strong…

Allergens, intolerances and dietary information

Allergen information for each product is printed on the label and on the product page. If you have a serious allergy, please always check the…

Silica Sachets

We include silica sachets in some of our dehydrated products to prevent clumping. These are manufactured and approved for use in foods. Over…

How can I buy Turkey Tail?

Turkey Tail is one of our most studied medicinal mushrooms and yes, we are still selling it. Because of restrictions on our shop platform, it…

Is this product safe for me? Pregnancy, children, pets and health conditions

We are often asked whether a particular product is safe for use during pregnancy, for a child, for a pet, or alongside a specific health condition…

Why do you not sell a Pine Pollen tincture?

To prepare a tincture using ingredients that met Na'vi Organics sourcing policies would involve using an organic, well-sourced, expensive alcohol,…

Why does my product taste, smell or look different from before?

Because our products are wild-harvested, small-batch and unstandardised, natural variation in taste, colour, smell and texture is part of how…

How much should I take? Dosage and how to use our products

The recommended serving for each of our products is printed on the label and on the product page. This article is a general guide. For anything…

Checkout and payment, including PayPal and card declines

We accept card, PayPal and Klarna at checkout. You do not need an account to order, you can check out as a guest. If you are having trouble,…

Certificates of Analysis: testing, purity and contaminants

We test our tonic herbs and mushrooms for contaminants. Our full Certificate of Analysis (CoA) library is publicly accessible, and we are happy…

My order arrived damaged, with items missing, or with the wrong product

Although it is rare, sometimes parcels arrive damaged, with an item missing, or with the wrong product. Please get in touch and we will put it…